Query_tool
# support
m
Im still facing issues in query_tool ,Even after removing the tool message, Now a long delay when the agent use the query tool and when customer talk it say few more seconds till the tool call complete and when asked for services the agent state all services with description it can talk continually for a whole minute which is bad behavior despite instructing it so limit to 2-sentences to not overwhelm the customer
v
To limit the agent's response to 2 sentences when listing services, update your system prompt as follows:
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[Response Guidelines]
When listing services, respond in no more than 2 sentences. Keep answers concise and do not overwhelm the customer with long descriptions.
Test and refine this prompt in your assistant's configuration to ensure the agent follows the instruction. For latency or "few more seconds" issues, further investigation may be needed, but prompt tuning will address the verbosity problem. [See more prompt engineering tips](https://docs.vapi.ai/prompting-guide#principles-of-effective-prompts). Source: - [Voice AI Prompting Guide](https://docs.vapi.ai/prompting-guide#principles-of-effective-prompts)
c
Could you please provide the call id?
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