Hey everyone! 👋 Newbie here working on an outreach market research voice agent, and I'm hitting some critical roadblocks that have me nearly ready to throw in the towel. Would be incredibly grateful for any 1:1 guidance - I'm clearly missing something fundamental here. # PROBLEM #1: Premature Node Transitions My agent keeps jumping between conversation nodes way too early, skipping crucial follow-ups: • Node 1 (0:24-1:15): ✅ WORKS PERFECTLY - captures all 6 follow-up questions • BUT THEN (1:22): Drops premature closing language: "Thank you for sharing that insight. I appreciate your time today" • User confusion (1:27): "That's it?" (they're rightfully confused by the wrap-up) • Node 2 (1:34): Gets basic YES answer, then IMMEDIATELY jumps to Node 3 ❌ • Result: Skips ALL Node 2 follow-ups AND Node 3 follow-ups # PROBLEM #2: End Call Death Loop • Agent gets trapped repeating the same closing phrase 4+ times: • 1:57-2:30: Stuck saying "Perfect. That gives me a good picture" on repeat • Call doesn't actually end • User frustration peaks: "You are stuck. What the f** is going on?" Has anyone dealt with similar node transition logic issues or call termination loops? I feel like I'm missing something obvious about conversation flow management. Any insights, resources, or willingness to hop on a quick call would be a lifesaver! Thanks in advance! 🙏

Try adding explicit edge conditions to control node transitions. In the Vapi workflow builder, click the edge (arrow) between nodes and set a logical condition so the transition only happens when the user's response matches your criteria. For example:

yaml
condition:
  type: equals
  variable: user_answer
  value: "yes"

This prevents the workflow from jumping ahead before all follow-ups are complete. [See workflow edge configuration docs for details.](https://docs.vapi.ai/workflows/edges/logical-conditions) Source: - [Vapi Workflows: Edges and Logical Conditions](https://docs.vapi.ai/workflows/edges/logical-conditions)

Hi, the workflows is still under development and the tech team is working on it. Hang in there.

So you mean it is not working yet?

There is currently an issue with workflows where the path of nodes will sometimes, in rare cases, jump to another node out of order. This issue is under review with the team and there is no ETA at the moment of a fix. We will check with the team and provide an update when we hear back