dynamic variable
# support
k
Hi, i have trouble in having the dynamic variable in my assistant - Goal: It needs to have customer phone number when someone make a call. I set a webhook and it will run when someone calls and response has customer number but my assistant is not picking it up. I see the dynamic variable document and it is not helping, it is for inbound agent, it needs to have the customer phone number and send a text. i want it to be aware of customer phone number but it is not . the webhook response is 200 and the post body is good and dynamic variable name is correct in prompt , Can you help me? https://cdn.discordapp.com/attachments/1403660818570281080/1403660818968477696/image.png?ex=68985c81&is=68970b01&hm=9b0b6047ce4d9b1a8a19588dbc80305df72d82ca55085e3e6d89f3baf340aa7a& https://cdn.discordapp.com/attachments/1403660818570281080/1403660819262345226/image.png?ex=68985c82&is=68970b02&hm=817ce583f6cfabf5170dfa597d8012103febe0195ed89ca0351aa4a41d70e593&
t
Yes, check the assistant overrides documentation of vapi. There's a guide on how to go about it, if you have any trouble using it, kindly let me know.
k
I checked and it is working now. Thank you! Is there a video guidance on adding UAE number to Vapi that can be used for Outbound campeigns? I think only "telynx" is the options. I dont know anything about SIP trunking. Would really appreciate the help
t
Hey, I will help you with the telynx sip trunking and connecting your assistant with a UAE number.
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