Hey @Epoch , I understand your frustration. Relying on support makes sense, and our goal is always to provide the best help possible. Handling 300 tickets daily with just two people was tough, so we added new team members. This had some challenges, which is on me, not them. Growing a team can sometimes create unexpected hurdles, and you might have faced similar issues when you expand your own. We truly value power users like you who run serious businesses with us. If anything is still unresolved or blocking you, let me know, and I'll make sure it gets sorted.