Hey everyone,
we’re running into a serious issue with the VAPI assistant and integrating our data sources. We’ve tried every possible way to feed it data, but it still doesn’t work properly:
• Assistant tab – uploaded files directly there (raw text, PDFs, tables…), but it doesn’t read them correctly.
• Query Tool – connected and tested, it shows success and says the query tool was used, but the assistant doesn’t extract the right info.
• Vector DB (Trieve) – chunked the data, used an embedding model that supports Serbian, connected it with VAPI — still no accurate results.
Details:
• Tested with multiple data formats (raw text, PDFs, tables…)
• Questions and answers are definitely in the database, but the assistant either skips them or answers incorrectly
• It’s for a foreign language (maybe this is causing issues?)
Has anyone faced this before or knows what the root cause might be?
I can share prompt examples and outputs if needed.