End of call report triggers twice
# support
c
Hi there, Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST). We’ll get back to you as soon as possible during our normal business hours. If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly. Warm regards, Vapi Customer Support Team
Could you please share a call id where the webhook has fired multiple times?
r
b3806bad-8505-48b3-b231-53e82f44fcfc 77d3a1b5-aa74-4397-80ae-6a9167618497 looks like the assistant tries to call our contact twice our api call (inside ghl): { "phoneNumberId": "27bb3775-6368-4922-b773-569fc096feda", "customer": { "number": "{{contact.phone_raw}}", "name": "{{contact.first_name}}" }, "assistantId": "b7b8c688-4fbc-4566-8648-9234288b6d56", "assistantOverrides": { "variableValues": { "name": "{{contact.first_name}}", "lastname": "{{contact.last_name}}" } } } https://cdn.discordapp.com/attachments/1406332907953590345/1407433040845602816/image.png?ex=68a615a9&is=68a4c429&hm=6908057f410261f4c731c9d139d9320c676e2b63c116a979128f2afe062ab258&
c
Hi Rob, thanks for sharing your details. Our team will look into it and get back to you soon with an update.
v
did this ever get fixed ?
i am having the same issue ?
r
nope
c
We would like to ask how often has this been happening?
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