Hey everyone, wondering if anyone has ran into thi...
# general-english
r
Hey everyone, wondering if anyone has ran into this or knows how to resolve. Having a weird issue with my VAPI voice agent and hoping someone has seen this before. Problem: Agent works perfectly on VAPI webphone but goes completely haywire when called through the actual phone number. What's happening: Normal conversation starts fine Account lookup function executes successfully Then agent starts reading out internal system data instead of responding naturally Example transcript snippet: Assistant: Perfect. I found your account under the property xxxxxxxxxxx. How can I help you today, Riley? Account found calling true. Colon false. Schedule the action, none. Target, colon, none. Propose the tomato. Validation, checked colon false. Valid false. Reasons. Next event. Key details: āœ… Works: VAPI webphone testing āŒ Broken: Actual phone number calls Issue happens right after a custom function completes the Api Response is a simple JSON with some data points, so it sounds like its reading system code.....
2 Views