Hey guys, I just started using vapi I’m a contractor and I’m trying to have him call leads and schedule them for an estimate. I managed to get ghl to push a call to it but it won’t say the customer name for the life of me { "assistantId": "842a3534-8738-479b-89c3-19c1e7189b05", "phoneNumberId": "6592956d-736b-4e83-8cf1-8f83eef46e27", "customer": { "number": "{{number_formatter.1.result}}", "name": "{{contact.name}}", "assistantOverrides": { "variableValues": { "customerName": "{{contact.first_name}}" } } } } JSON checks out and on the starting promt it has Hi, is this {{customerName}}? But he just stays blank. I had ghl push a text message first to mee the contact name to confirm it actually pushes the name and it’s not blank but vapi wont say it. Am I missing anything?

Yeah you are

Hey thanks for getting back to me, I tried using the variable from gohighlevel but he still won’t say the name correctly. I saw some video where they said that you’re supposed to push the ghl variable as an assistant override variable value and then put it in vapi but that didn’t work as well. He just acts as if it’s blank

Yeah, can we hop on a call?

Hi, sure.

Sent you a dm

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