[URGENT AFGENCY PLAN]
We’re experiencing an issue with the concurrency limit in our campaign. Even though we’ve set a concurrency limit and our agency plan allows up to 50 concurrent calls, the system is placing calls one at a time instead of running them concurrently.
Could you please check why the concurrency limit isn’t being applied as expected?
organization ID: 8fcae760-23cb-4857-a7bc-32a982810e88
@Kings_big💫