Hi, I am prompted to scan my ID and then my face when I log in, and it says verification submitted and then says 'verifying your identity, this can take 1 to 3 minutes' This goes on forever and I am never logged in. I have two accounts that this is happening to: travis.generationalwealthteam@gmail.com Morrisontravis93@gmail.com # Interestingly, my client is able to access the account Morrisontravis93@gmail.com without him being requested for verification. But I am unable to login to any of the two. This is URGENT 🚨 How do I fix??