Drivers License and selfie
# supporta
AceMan
08/20/2025, 6:45 PMHey so why is vapi asking for my drivers license and selfie, i dont feel comfortable submitting my personal information like that and i think thats very insecure.
I live in the US where this isnt really a thing, is there a way that I can be exempt from this?
AceMan
08/20/2025, 6:55 PMAlso when i try to take a selfie it just wont work
c
Chiranjeet Mishra
08/20/2025, 8:17 PMSorry to hear about the issues you are having with account access. Please provide the email address associated with the account and we will take a look in the backend to find any issues.
a
AceMan
08/21/2025, 12:33 AMbut do i have to submit a divers license and selfie, it worked just fine yesterday?
c
Chiranjeet Mishra
08/21/2025, 4:52 PMYes, you need to submit those.
a
AceMan
08/24/2025, 3:56 AMok i submitted everything and its taking forever to verify me, is there something wrong?
AceMan
08/24/2025, 7:07 AMi just canceled the verification because it was spinning for 2 hours i literally walked away to go and do something else and came back and it was still spinning
AceMan
08/24/2025, 7:07 AMcan we please get this resolved soon?
c
Chiranjeet Mishra
08/25/2025, 3:16 PMCan you send your account email address?
a
AceMan
08/25/2025, 5:47 PMill dm it to you
AceMan
08/25/2025, 5:47 PMah nvm i guess i cant dm
AceMan
08/25/2025, 5:47 PM5iveofswords@proton.me
AceMan
08/26/2025, 3:56 PMAny update? This request has been open for about a week at this point and nothing has been done
c
Chiranjeet Mishra
08/26/2025, 5:44 PMhi, now you can login
3 Views