Hello everybody! Is there anyone else
# general-english
h
Hello everybody! Is there anyone else that is using the GHL tools, and when the assistant checks for availability it checks for the wrong dates? Like it says "I am no checking avialability for Monday August 18", and then it says "The system is only showing me avialable times for August 26th" or something similar. I have tried countless different things in the prompt, and I have been emailing back and fort with VAPI support but they haven't been able to help, nothing of the things they ask me to add in the prompt works sadly. I appreciate the help from them of course but I can't onboard any new clients and most of my clients has to be on paus right now, so I am losing a lot of money and if anyone knows a solution or has been running into the same issue please let me know, I would appreciate it very much. Thank you
t
You can create an automation in ghl that will check time zone and confirm the date and time to match the customers request using their ZIP code for the perfect time zone and your assistant will call the tools to check availability and send it back via webhook.
s
@hugo can you hsare your support ticket link.