Hi! We have a scripted assistant that does an interview call. Lately we’re seeing that it has started to repeat the same sentences twice and skipping to the next section before giving a user time to respond. How can we trace back what the issue is? Please help. Example call id:
45e7488b-68b4-434c-af7a-a1effed2a09c
c
Chiranjeet Mishra
08/25/2025, 9:02 PM
Hey! To help track down this issue, could you share:
\- When exactly this happened (the timestamp)
\- What response you expected to get
\- What response you actually got instead
This would really help us figure out what went wrong!