Assistant saying same things twice, switching to t...
# support
n
Hi! We have a scripted assistant that does an interview call. Lately we’re seeing that it has started to repeat the same sentences twice and skipping to the next section before giving a user time to respond. How can we trace back what the issue is? Please help. Example call id: 45e7488b-68b4-434c-af7a-a1effed2a09c
c
Hey! To help track down this issue, could you share: \- When exactly this happened (the timestamp) \- What response you expected to get \- What response you actually got instead This would really help us figure out what went wrong!