Critical issue - UI not working after an import
# support
k
Hi, After importing a JSON configuration file containing a custom transcriber setup, the entire VAPI dashboard UI became unusable. I now get a persistent React error #130 when trying to access any workflow or even create a new one. This affects all workflows on the account, not just the one I imported. I've tried: Using my colleagues account, imported same file, sma thing happened Hard refreshing the browser Clearing cache and cookies Using incognito mode Disabling browser extensions Trying different browsers (Chrome, Firefox) Testing from a completely different device/network None of these steps resolved the issue. This is a critical blocker preventing any further work on the platform. Here are the ss of the error and the ss of interface not working and json file that was uploaded… https://cdn.discordapp.com/attachments/1408781503277699124/1408781503667900498/43097C74-A1F0-41A1-8D25-B03352440B41.jpg?ex=68aafd84&is=68a9ac04&hm=cb930e496954d112a0e48754ddca0faa8284aa541f8efdaa526f01c77f625ace& https://cdn.discordapp.com/attachments/1408781503277699124/1408781504015765544/IMG_3337.png?ex=68aafd84&is=68a9ac04&hm=9fe3a90c7d8b7b75b97146070606236f85ab4b0a3cb21c8e9d231e061f105464&
c
Hi there, Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST). We’ll get back to you as soon as possible during our normal business hours. If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly. Warm regards, Vapi Customer Support Team
Hey, can you share the org_id? You can find it [here](https://dashboard.vapi.ai/org/settings). This will help me get more details about it.
k
32c80013-1a0d-4d83-bad8-7012fffa8a5c
c
If you want to keep the custom transcriber settings, you'll need to continue creating or editing the workflow through the API. The workflow will function when called, but it won't be configurable through the dashboard anymore. If you want access to the dashboard, you'll need to either update the workflow transcriber settings to one from the list or delete the workflow entirely.
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