Please help with inbound vapi & n8n integration Vapi AI #support

Please help with inbound vapi & n8n integration

RodDem

08/23/2025, 6:12 PM

hi someone please I need help for inbound calls with n8n it wont recognize any assistant override commands i give it only on outbound calls has anyone had this issue?

Chiranjeet Mishra

08/23/2025, 6:12 PM

Hi there, Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST). We’ll get back to you as soon as possible during our normal business hours. If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly. Warm regards, Vapi Customer Support Team

Chiranjeet Mishra

08/26/2025, 2:55 PM

Hi RodDem, For configuring inbound calls with assistant overrides in Vapi, ensure the following steps are correctly implemented: 1. **Inbound Call Configuration**: When your server receives an

assistant-request

, it should respond with a JSON payload. Use the structure provided in the [Inbound Call Configuration guide](https://docs.vapi.ai/squads-example). 2. **Server URL Setup**: Verify that your server URL is correctly configured to handle these requests. The server URL should reply within approximately 7.5 seconds; otherwise, it could fail to apply the assistant overrides. 3. **Webhook Implementation**: If you're using n8n alongside Vapi, make sure your workflow captures inbound requests to your server and manages them accordingly. Your handler should dynamically determine the assistant configuration or use a transient assistant when needed. If these setups are followed but you're still encountering issues, double-check your n8n workflow configuration and server logic to ensure they are compatible and properly integrated with the Vapi system. Let me know if you need more assistance.

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