Where to send security/compliance questions
# supportt
teat2
08/25/2025, 2:04 PMThank you so much! I have submitted a checklist on the trust center and messaged security@vapi.ai and Nikhil@vapi.com are those the right places to send security or compliance questions? I haven’t heard back since I reached out last Monday
k
King
08/25/2025, 4:38 PMhi
King
08/25/2025, 4:39 PMI am need some help bro
King
08/25/2025, 4:39 PMurgently
King
08/25/2025, 4:51 PMI m using Vapi to create a lawyer agent. I’m currently facing two issues:
When the user ends the call, I need to extract the user_id.
I also need to extract the call_id.
I am using Node.js to build this, but unfortunately, I’m running into a lot of issues. Below is my code:
Currently, my clients want to view call logs and access the call audio file. However, Vapi does not support fetching call logs directly using the session_id.
That means I need to store the call_id whenever a call is made or ended, along with the user_id, so that later I can show:
Which user made the call (user_id)
Which call it belongs to (call_id)
Call details (logs, recordings, etc.)
Right now, the issue I’m facing is how to extract both user_id and call_id correctly when the call ends.
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teat2
08/26/2025, 5:30 PMAny advice?
c
Chiranjeet Mishra
08/27/2025, 9:16 AMHi teat2,
For any security or compliance questions, you can start by reviewing our documentation on the latest security features and compliance tools like [Security Filters](https://docs.vapi.ai/changelog/2025/8/8) that we provide. If you need further clarification or specific assistance, please ensure your issue report includes all necessary details as outlined in our [reporting guide](https://docs.vapi.ai/issue-reporting). This will help us address your concerns more efficiently.
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