VAPI, How to disable call auto retry
# support
r
I am facing an issue where if my customer hangs up a call I made (POST /call), Vapi retries the call in a matter of a few minutes. This surprised me as I return a blanket 200 to all websocket messages, and I have no retry logic in my own server message handler. This is an issue for me because I would not like to retry calls when if they fail under certain conditions. I would be very happy if you could provide directions. https://cdn.discordapp.com/attachments/1410067403328585728/1410067403555209296/image.png?ex=68afab1a&is=68ae599a&hm=33aa32d1cf7f0fddf2ff70b167fe0ad8c4921979c2c6ff8a0c42d4264ea90b51&
c
Hey! To help track down this issue, could you share: \- The call ID \- When exactly this happened (the timestamp) \- What response you expected to get \- What response you actually got instead This would really help us figure out what went wrong!
2 Views