Query Tool is down - Seeing too many requests erro...
# support
m
For some reason it just stopped working on me. I see Too many requests show up in the response details so maybe you guys need a different API key or something? Here's a call log: https://dashboard.vapi.ai/calls/5abf6df1-eda0-434d-ab7e-91ad21bbc095 and another: https://dashboard.vapi.ai/calls/a06bddac-d53f-4650-aeb4-1fd8aad0ca3b Let me know when this is fixed. https://cdn.discordapp.com/attachments/1410395629104136385/1410395629485691100/image.png?ex=68b0dcc9&is=68af8b49&hm=bdd9697d7c7c40111b6b4b541e2621188c933fdd561b7acc4c1e9a436140aa6f&
w
Rate limited for your vertex cloud read the error, also we cannot see your own dashboard so the links wont work but there's your answer
m
Using the query tool is using VAPI's account, not my own api, I don't have control over the query tool. Anyway, it's back working for now but all I'm saying is maybe VAPI needs to improve on that end. We can't have one tool working one day and then suddenly not working...
c
Glad it's resolved, but could you please share a call id so we can investigate what happened?
m
I have 2 call IDs in my original message above...
c
With all the server messages you have enabled, mostly the
conversation-update
and
status-update
, those are sending the majority of requests and because they usually are quick it could hit your rate limit for your server URL. Here are some of the logs: https://cdn.discordapp.com/attachments/1410395629104136385/1414688797437726740/Screenshot_2025-09-08_at_12.06.59_PM.png?ex=68c07b1c&is=68bf299c&hm=bc8b07ad193d8213e81e16dddeadba9853840935ca93f4e561cb80f9e1a04eed&
We recommend disabling some of those server messages or pointing them to a different location to avoid hitting the rate limit.
m
I didn't know there was a limit... Where does it mention the limit? What is it? It seems that Status-update is needed, not sure about conversation-update, I don't remember setting that one up. How do I disable only some server messages?
c
You will have to either check with VertexAI support or through their documentation for limits since the limits are not coming from our side. To disable some of the server messages, you can update them via the API or through the dashboard. Here is a link for the API documentation: In the assistant page on the dashboard, scroll to the bottom where it says messages and you should be able to find it there too.
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