I am adding sip trunl credentials to a new org which i created for a client. i am getting error, tried adding via app and api both getting error { "message": "Couldn't validate SIP trunk credential. SIP gateway creation failed.", "error": "Bad Request", "statusCode": 400 } i purchased credits but after that this happen.. i have to forcefully move back my client again back to my old org where the same credeantials are working

Hi Akash Malhotra, Please ensure you follow these steps to set up your SIP trunk credentials in Vapi: 1. Gather Required Information: Obtain the SIP server address, and authentication credentials. For Plivo, use the unique SIP domain. 2. Create SIP Trunk Credential:

bash
   curl -X POST "https://api.vapi.ai/credential" \
      -H "Content-Type: application/json" \
      -H "Authorization: Bearer YOUR_VAPI_PRIVATE_KEY" \
      -d '{
        "provider": "byo-sip-trunk",
        "name": "Your Trunk Name",
        "gateways": [{
          "ip": "YOUR_SIP_DOMAIN",
          "inboundEnabled": false
        }]
      }'

Replace

YOUR_VAPI_PRIVATE_KEY

and

YOUR_SIP_DOMAIN

with your actual API key and Plivo SIP domain. 3. Associate Phone Number: Link your external phone number with this credential using a similar API call. For further details, you can refer to our [Plivo SIP Integration Guide](https://docs.vapi.ai/advanced/sip/plivo). If you run into specific error messages during this process, please kindly provide those details for more directed assistance.