Test suite user does not engage, just says 'goodby...
# support
l
Please refeer to https://dashboard.vapi.ai/test-suites/5e67d924-c0e0-4305-83f8-228f2b669d00/runs/999280b7-48b1-4331-9920-75156f73debd The User making the call (the test ai) is not actually engaging, just saying goodbye.
c
Hi there, Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST). We’ll get back to you as soon as possible during our normal business hours. If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly. Warm regards, Vapi Customer Support Team
l
The issue seems to be if you have only one action for the user role. If you add a first line, exmaple greet the assistant, then follow the action, it works 100%
c
Hi, yes that's how it'll work or else it will throw error like the one you faced earlier.
3 Views