Issue with Email Verification Link
# support
k
Dear Vapi AI Support Team, I recently signed up for an account on Vapi AI and received a verification link via email. However, when I click on the link, it says the email verification link is invalid. Could you please assist me in resolving this issue so I can complete my account setup? Thank you in advance for your help. Best regards, kishan
@Vapi @Vapi Support Bot
m
@User @User I’m facing a similar issue. On desktop, after entering email/password (or using Google login), I’m redirected back to the login/registration page with no error shown. No verification email is sent either. On mobile everything works fine.
k
@User
c
Hi, can you send your account email address?
m
aitomate.me@gmail.com
c
Hi, now you can login.
m
@User @User I'm facing the same issue I had couple weeks ago with email Verification
c
Hi, now you can login.
m
No, still not able to log in
@User @User
c
Hi, you should be able to login.
m
@User @User 2 days ago i was able to log in after your message, but now the problem is here again. I'm really tired of facing it again for the third time in last couple weeks, can you already fix this thing, or give some info about the fixing process, because its probably my last time, when I'm writing this here.
c
Hi, can you try now?
m
no, still not possible