VAPI speaking issue
# support
v
Hey VAPI team, I am having an issue where my vapi agent isn't speaking when i click "talk to assistant" even when I have "assistant speaks first" selected. also I have a scenario created in make.com and it runs with no errors, and i even get a call on my cell phone, but no agent speaks, and its just background noise. not sure whats been going on, and yes the assistantID is correct, and yes I've tried changing the voice agents. This is the assistant ID: b656505a-3504-45eb-bf30-b637be70643c
s
i had this before, changing the llm model to something else, and then changing it back to my desired llm fixed it for me If i'm not mistaken, it's been a while
i mean open ai => other llm => back to openAI
v
this didnt fix it sadly 🙁 any other possible reasons?
c
Hello, Thanks for reaching out to us. We are sorry for the inconvenience. Can you give more details about your concern? Your Org ID, email address and other details that will help us pinpoint your account and to look further into it? We will investigate further and we appreciate your kind understanding and patience.