Stuck in Veriff
# supportc
Chiranjeet Mishra
09/02/2025, 4:24 PMSorry to hear about the issues you are having with account access. Please provide the email address associated with the account and we will take a look in the backend to find any issues.
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marc200437
09/02/2025, 4:57 PMyou can see it in the screenshot
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Chiranjeet Mishra
09/02/2025, 7:07 PMHi, can you send your account email address?
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marc200437
09/02/2025, 9:28 PMcan you DM me?
marc200437
09/02/2025, 9:28 PMweird to have to do this in public
marc200437
09/02/2025, 9:29 PMor literally look at the email address in the screnshot in this thread and email me there
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Chiranjeet Mishra
09/03/2025, 3:24 PMIf you don't want to send it publicly, then send it on [support@vapi.ai](support@vapi.ai)
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marc200437
09/03/2025, 3:47 PMi did
marc200437
09/03/2025, 3:47 PMwaiting
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Chiranjeet Mishra
09/04/2025, 4:38 PMI didn't get your email please check once again or send it once again.
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Dev
09/08/2025, 10:04 AMSame issue here .I have sent you and email.Please have a look.
Dev
09/09/2025, 9:59 AMPlease have a look , I have sent you an email.
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marc200437
09/09/2025, 11:53 AMI sent an email as well. Still stuck on same problem
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