Hi phantom,
For billing-related questions, you can post them on your Vapi account's billing page. If you need assistance with agency subscriptions or specific issues like unexpected charges or plan changes, that section should be equipped to handle such requests. If you're using the credit-based billing system, it might be helpful to explore the updates and options available on the billing section.
You can refer to the [latest billing updates](
https://docs.vapi.ai/changelog/2024/10/10) for more details about managing subscriptions and payments.