Call recording and analysis missing completly
# support
s
I do have this issue only for today, but all of my calls which are inbound do not have any recording, or analysis happening. What is the problem here? https://cdn.discordapp.com/attachments/1414553332449546330/1414553332680360098/image.png?ex=68bffcf3&is=68beab73&hm=7d45b33f8b6b331084c1722047567b7a77e79cf152ff62dccffa1fef5d9f2039&
c
Hey! To help track down this issue, could you share: \- The call ID \- When exactly this happened (the timestamp) \- What response you expected to get \- What response you actually got instead This would really help us figure out what went wrong!
h
Hello, I can confirm there are ZERO call recordings showing up in my account and i have clients that are desperate for them
c
Hey, can you share the org_id? You can find it [here](https://dashboard.vapi.ai/org/settings). This will help me get more details about it.
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