Assistant not responding in calls - same issue as Incident 717603 /03rd of sept 2025 Vapi AI #support

Assistant not responding in calls - same issue as ...

grama.tech

09/08/2025, 1:59 PM

All our calls involving API calls are going silent. Assistant is not responding immediately after API call (via tool call), causing silence timeouts.

grama.tech

09/08/2025, 2:46 PM

Cartesia voices seem to be the issue. Any idea when will this be fixed?

Chiranjeet Mishra

09/10/2025, 12:46 PM

Could you please provide a call id for our investigation?

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