Availability check and event creation issue on Goo...
# supportc
Chur_mahh22
09/08/2025, 4:55 PMMy appointment booking agent has not successfully booked and created an event on my Google calendar for my customers. I've tried disconnecting and reconnecting countless times. I've even added more properties to the function tool like CalendarId, timeZone, BusinessHours to give it more direction but nothing is changing. I've been on it for a week now but no changes. What is happening or what exactly is the problem?
Please rectify it for me
Chur_mahh22
09/08/2025, 5:10 PMHello @Vapi Support Bot please look at my complaint
Chur_mahh22
09/08/2025, 5:34 PM@Vapi Support Bot My appointment booking agent has not successfully booked and created an event on my Google calendar for my customers. I've tried disconnecting and reconnecting countless times. I've even added more properties to the function tool like CalendarId, timeZone, BusinessHours to give it more direction but nothing is changing. I've been on it for a week now but no changes. What is happening or what exactly is the problem?
Please rectify it for me
t
Tay
09/08/2025, 7:32 PMHey, are you using the native GHL tool or a function tool?
c
Chur_mahh22
09/08/2025, 7:33 PMA custom function tool that I connected the Google calendar to @Tay. I added my email address as the calendarId
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Tay
09/09/2025, 12:11 AMCan you send me a dm, we could talk over a call or text in details
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mkbeefcake
09/09/2025, 7:12 AMGoogle calendar not working well.. If i said Tomorrow 9:00 am for booking, it always go to 2024 - 06 -13 date
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Tay
09/09/2025, 9:07 AMYour assistant doesn't know the current date.
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mkbeefcake
09/09/2025, 9:12 AM@Tay how can i let the assistant know current date in prompt?
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Tay
09/09/2025, 9:16 AMAdd to your prompt.
{{"now" | date: "%A, %B %d, %Y, %I:%M %p", "America/Los_Angeles"}}
Change the time zone to which ever fits you.
Send me a dm if it doesn't stop
c
Chiranjeet Mishra
09/10/2025, 2:28 PMAlso mention in your prompt to not look at dates past {{ "now" }}
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