I have a assistant in production that is experiencing dropped calls due to silence time out and dropped calls when initiating transfers. I see in twilio PTSN may be impacted due to connectivity issues. Is there anyone else experiencing the same thing?

This is a feature, not a bug. Extend the silence timeout or go to messages>iddle messages to make sure the conversation continues when the caller stops speaking

Hi mccantsquincy, If you are experiencing dropped calls due to a "silence timed out" issue, you might want to review and possibly extend the

silenceTimeoutSeconds

setting for your assistants. As of November 30, 2024, this setting can be configured for up to 3600 seconds, which could help accommodate longer periods of silence before a call session times out. For more information on configuring this, you can check the [silence timeout settings documentation](https://docs.vapi.ai/changelog/2024/11/30).