AGENTS DO NOT RESPOND TO SPANISH
# support
c
When i talk to agents in spanish they do not respond .. i have to talk to them in english and they respond in spanish
d
An issue might be with the transcriber.
c
Hi C-los, If your agents are not responding to Spanish, it may be due to misconfigurations in language detection or setup. Here's a quick guide on how to ensure proper multilingual configuration for Spanish support: 1. Configure Language Detection: - Use a language model that supports automatic detection such as Deepgram with the "Multi" setting. Check under the Transcriber section [here](https://docs.vapi.ai/assistants/examples/multilingual-agent). 2. Set Up Language-Specific Voices: - Ensure Spanish voice settings are properly configured. For Azure, recommended voices are
es-ES-ElviraNeural
or
es-MX-DaliaNeural
. 3. Voice and Prompt Settings: - Verify system prompts and message plans are set to handle Spanish-specific tones and formality. 4. Test Conversation Paths: - Ensure the Spanish support path is properly set up in your workflow, with proper conditions to route Spanish inputs. This can be verified in your workflow setup [steps](https://docs.vapi.ai/workflows/examples/multilingual-support). If you have set up separate paths as per the structured multilingual support workflow, ensure that the conditions and nodes are properly defined to switch agents to Spanish when needed. For specific debugging and testing, use the Vapi dashboard to test these features directly in your workflow configurations.
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