Hi, my SIP phone numbers setup in Vapi stopped working. Again. You have broken it again. Please fix it. It looks we cannot rely on Vapi at all. Every few days a new problem

Are you on the "weekly" cluster? I know they sent a message out about that cluster being more stable

I dont know, just configured BYOC SIP trunk and it worked fine. Then stopped working, it didnt register the SIP account at the registrar. They told some curious info that inbound and outbound gateways have to configured separately as two gateways, one in and one out. I did it, it didnt help. I think it helped after I turned on the SIP ping option in the vapi settings. Ok, the trunks worked fine for a week and yesterday at noon stopped. It is really frustrating and means Vapi will never be a choice for production platform. Just for demos and prototyping

I agree that we have run into some frustrating bugs. If you go into your environment settings, you can change from a daily release cluster to a weekly one. They say this one is more suitable for production deployments so you may want to do this.

Its not a production deployment. As I said Vapi is not suitable for production. But I hoped I could demonstrate some of the assistants to the prospects by sharing the phone number. But it doesnt work. I am stuck. Nobody tries to solve or even contact me and say sorry we are working on int. They dont give a damn

We’d like to check in to see if you need any further assistance. We’re sorry for the inconvenience and are more than happy to help if there’s anything else you need.

for now it seems to work fine. Hopefully it wont fail again in few days