Amplify the signal
# support
v
is there an option Amplify the voice signal for inbound or outbound channel? Agent signal level is green and it is good. While caller`s signal level is yellow and low. hence AI bot is unable transcribe the speech properly. Hence collecting variables with errors. Please help. https://cdn.discordapp.com/attachments/1415569657846435893/1415569658408468510/image.png?ex=68c3af7a&is=68c25dfa&hm=51d92f4f392ba42aa2ce7d7ee15e294004a36af555dcd15f1229b2d7c1f8cb9e&
c
Hi Vladimir, To amplify the voice signal for an inbound or outbound channel, try the following steps: 1. **Test the Connection**: Use the Vapi dashboard to test the voice agent and analyze call logs to catch any technical issues. 2. **Adjust Audio Settings**: In the dashboard, navigate to
Settings
and verify that all audio configurations match your infrastructure needs. 3. **Improve Transcription Accuracy**: Consider switching to a more accurate transcriber. [AssemblyAI's Universal-Streaming](https://docs.vapi.ai/providers/transcriber/assembly-ai) can be a good option due to its fast and accurate performance. 4. **Check Provider Status**: Ensure there are no ongoing issues with AI service providers by checking their status pages. Implement these steps to enhance signal clarity and transcription precision. If issues persist, further refining the audio inputs from the caller's end might be necessary. Let us know if you need more help.
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