Jonathan Carter
09/12/2025, 1:18 PMChiranjeet Mishra
09/15/2025, 4:51 PM{
"type": "call-started",
"callId": "abc123xyz",
"timestamp": "2025-09-15T10:00:00Z"
}
2. Using Customer Metadata:
- You can pass the call ID in webhook responses using {{call.id}}
- Include it in your server responses or messages
3. In End-of-Call Reports:
{ "message": { "type": "end-of-call-report", "call": { "id": "abc123xyz", // other call details } }}
To use the call ID in your workflow:
1. Configure your server URL to receive webhooks
2. Access the call ID from the event payload
3. Use it in your API calls for auditingJonathan Carter
09/17/2025, 10:08 PMChiranjeet Mishra
09/19/2025, 9:59 PM{{call.id}} to pass it through to your server. Please try using that variable and let us know if you have trouble with itJonathan Carter
09/20/2025, 9:15 PMChiranjeet Mishra
09/24/2025, 6:11 AMhonza.r
10/26/2025, 9:39 AM