Unable to add Server URL
# supportl
Ladiesman217
09/13/2025, 11:03 PMI am trying to add a server URL and it wont allow me to save the changes. The Save button is greyed out.
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Chiranjeet Mishra
09/13/2025, 11:03 PMHi there,
Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST).
We’ll get back to you as soon as possible during our normal business hours.
If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly.
Warm regards,
Vapi
Customer Support Team
Chiranjeet Mishra
09/16/2025, 6:59 PMHi Ladiesman217,
To add a Server URL in Vapi, you can set it at various levels depending on your needs. Here are the options:
1. **Account-wide**: Set a default Server URL for your entire account via the organization section of your Vapi dashboard.
2. **Phone Number**: Attach a Server URL directly to phone numbers using the phone number API. This can be done at the time of creation, import, or update.
3. **Assistant Level**: Configure a Server URL for specific assistants in the assistant section of your dashboard under the "Advanced" tab. You can also do this via the API when creating or updating an assistant.
4. **Function Level**: Specify Server URLs for particular function calls within an assistant in the dashboard's "Functions" tab or via the tools API.
For detailed steps on setting these URLs, refer to [Setting Server URLs](https://docs.vapi.ai/server-url/setting-server-urls). Prioritize where you set the URL according to your event handling requirements, as Vapi uses the URL with the highest priority available.
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