How to resolve duplicate speech transcriptions in ...
# support
l
Hi Everyone, I integrated the widget into my own project, but I noticed that each time multiple duplicate speech transcription texts appear. I’d like to know if we have a setting that, similar to the real-time speech transcription display on the Vapi website, only shows the correct text once? https://cdn.discordapp.com/attachments/1416925240193192086/1416925241569054811/Screenshot_2025-09-15_091117.png?ex=68c89df6&is=68c74c76&hm=0602a236e4a775df59635c77774a8e31a4c162ea5caacdcb4c1ca5da1120c0fb&
c
Hi there, Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST). We’ll get back to you as soon as possible during our normal business hours. If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly. Warm regards, Vapi Customer Support Team
l
I’ve seen this happen when the widget shows both interim and final transcripts, which makes it look like duplicates. The fix is to filter and display only the finalized text, just like on the Vapi site. I can help you adjust your setup so it works that way. Are you using the default widget or a custom integration?