Hi team, I’m having issues with simultaneous call limits being triggered, even though I’m well below my limit. My account has a limit of 10 concurrent calls, and on my side I manage available slots based on the call status updates I receive from Vapi via webhook. I only send new call requests when I know the previous ones have been completed. However, I receive overconcurrency limit error from vapi's side. This incident happened around 12 September 2025 5:30 PM UTC, I have also attached the timestamps of this issues. Could you please check if there’s any issue on your side? I believe my approach is correct—managing slots based on webhook status updates. Organization ID: 984d1c6b-31de-403b-9418-52332dfacaac Thanks! https://cdn.discordapp.com/attachments/1417079596079386717/1417079597178159154/Screenshot_2025-09-15_at_2.54.36_PM.png?ex=68c92db8&is=68c7dc38&hm=bfba7147cc82703399c4a2d095bd311ed1fcb4a93665b7d04f6be84649cb4311& https://cdn.discordapp.com/attachments/1417079596079386717/1417079597664567417/screenshot_2025-09-15_at_1.png?ex=68c92db8&is=68c7dc38&hm=181a843295b1b0cea80267a3321894bea7f04f415535e85fc6241decc6eca1bf&

I'm having the same problem, since september 10, and im still waiting for a fix

Hi, now it should be fixed.

do we have an RCA here @User

Its fixed for me. thans

@Vapi i ve also created a email ticket on this please waiting for a follow up https://cdn.discordapp.com/attachments/1417079596079386717/1419631342391398502/Screenshot_2025-09-22_at_3.57.43_PM.png?ex=68d27637&is=68d124b7&hm=2267b1d6eb923c8e225581af34cd2fac6ec0b49b12c3e1247de67fdbadd8bdc0&

Hi, please let me know your org_id and we'll do the needful.

984d1c6b-31de-403b-9418-52332dfacaac

Hi, can you check again?

Hi. I'm again having this issue. Is it possible for you to solve it?

Hi, please send me your org_id

Hi @Aditya my org_id is d1f49a88-3e89-445c-b5df-4590fbab9ea6 . The call that I found that its "stuck" is this one: 0199a03c-993e-7ff3-b45a-7d688b41c9f3 BUT there might be more calls in this situation.

Hi, is it fixed now? Is this the another org_id 0199a03c-993e-7ff3-b45a-7d688b41c9f3?