Im having this issue when ever the send sms tool is triggered it hangs up the call immediately after success.
I using Twilio and my provider
In the logs it shows customer ended the call where as the caller never hung up
v
Vapi Support Bot
09/16/2025, 8:51 AM
Thank you for sharing the details. To help diagnose why the call ends after the send sms tool is triggered, could you confirm if you have any custom hooks or call-ending logic configured in your Vapi assistant or Twilio setup that might be causing the call to hang up after sending the SMS?
Sources:
- [Default Tools Documentation](https://docs.vapi.ai/tools/default-tools)
- [Call End Reasons](https://docs.vapi.ai/calls/call-ended-reason)
n
Nehal Azhar
09/16/2025, 9:22 AM
No nothing to end the call
c
Chiranjeet Mishra
09/18/2025, 4:59 AM
Hi, could you please provide a call id where you experienced this issue? We would like to review the logs to identify the cause. Also, do you have a2p enabled on your Twilio phone number?