The voicemail detection seems to work for assistants but not workflows. How can I configure it to work for workflows?

I’ve set up voicemail detection in VAPI before and it can definitely be made to work in workflows too, not just assistants. The key is making sure the detection flag is handled at the workflow event level, otherwise it won’t trigger. I can help review your setup and configure it so calls route correctly when voicemail is detected. Are you currently handling the detection at the start or mid-call stage in your workflow? @Andrew

@Lordvickthor Thanks for the help! How do I configure the workflow to ensure it's detected at the workflow event level?

Glad to help! The main thing is making sure voicemail detection is passed through at the workflow event stage so it triggers properly. I’ve set this up before and can help you get it working step by step. Let’s connect privately and go over the details so I can sort it out for you. @Andrew

@Lordvickthor DM sent

Yeah I replied to you already.

Hi, currently workflows is under development and the team is working on it.