Reduce my account concurrency
# support
n
mozartcuidadordigital@gmail.com's Org 1ba0571e-e3df-4ab4-9e6d-cc7d43693fd1 We are currently in an initial pilot phase with one of our clients, and our goal is to grow organically with them over time. For now, however, we need to better manage our daily call consumption. At the moment, our account is set with a concurrency of 10 calls. We kindly ask if you could help us reduce this limit to 5 concurrent calls. This adjustment will allow us to continue testing and evolving the project without exceeding our current budget.
v
To reduce your concurrency limit in Vapi, go to your [Vapi billing page](https://dashboard.vapi.ai/org/billing), locate the concurrency add-ons section, and adjust your reserved concurrency to 5 calls. If you do not see an option to decrease the limit, please contact Vapi support directly through the dashboard for assistance. Tip: Changes to concurrency may take effect immediately or after the current billing cycle, depending on your plan. For more details, see the [Outbound Campaigns documentation](https://docs.vapi.ai/outbound-campaigns/overview#concurrency). Sources: - [Outbound Campaigns Overview](https://docs.vapi.ai/outbound-campaigns/overview#concurrency) - [Changelog October 10, 2024](https://docs.vapi.ai/changelog/2024/10/10)
c
Hey there, we reviewed the details of your request and brought this to our team's attention. We will be getting back to you as soon as we can. Thank you for your continued patience!
Hi, your limit has been reset.
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