I need my email address restored. I'm receiving this frustrating veriff block after traveling and signing into vapi from a different location. Affected email address: wavemerchllc@gmail.com Why can't you simply use 2FA rather than a government ID verification service? I'm not sharing my personal information with this company I've never heard of, especially since there are dozens of support tickets from others saying that IT DOESNT EVEN WORK. I've had the account for several months and am extremely frustrated as this is causing unnecessary delays.

To resolve your account access issue, please submit a support request with the following details: - *Email address*: wavemerchllc@gmail.com - *Organization ID*: (find this at [Vapi Dashboard > Organization Settings](https://dashboard.vapi.ai/org/settings)) - *Description*: Explain the Veriff block and your concerns - *Screenshots*: Attach any error messages This will help Vapi support investigate and restore your access more quickly. [See full instructions here.](https://docs.vapi.ai/issue-reporting#account-related-issues) Source: - [Issue Reporting – Account-Related Issues](https://docs.vapi.ai/issue-reporting#account-related-issues)

Hi, you can login now.

Thank you for the quick resolution Aditya! Is there 2FA I can set up to avoid this in the future?

Hi, currently the 2FA option is disabled and we are working on it.