Lately i stopped receiving callbacks of around 50% calls made, Org Ids: 18aaf6f1-1c83-4ce8-acb8-058b7904931d Here are the Call IDs as examples: "8649a7dc-02a8-44c2-b139-46024e0474d9" "5f3bea23-93ec-41af-b8eb-b813fa927d31" "70104496-d7b8-44ea-b150-dfeb6c2e9136" Some calls via GET requests are giving 500 code: 500 - \"{\\\"statusCode\\\":500,\\\"message\\\":\\\"Internal server error. Contact support@vapi.ai for help.\\\"}\"

Thanks for sharing the details. To help diagnose why you're missing about 50% of call status callbacks and seeing 500 errors, could you confirm if there have been any recent changes to your webhook URL or server configuration that might affect callback delivery? Source: - [Vapi outbound call not triggering (Discord)](https://discord.com/channels/1211482211119796234/1341449578100031488)

@User @Vapi Guys we have the same problem. We have been calling with the same setup for a few months and then suddenly we don't receive most of the calls's end of call reports. So since we didn't change anything I believe this is the issue on your end.

Same issue here.. this is causing a lot of pain for our development team

same issue here

Any updates?

Hey, thanks for sharing your details. Our team will look into it and get back to you soon with an update.

Guys is there any update, it's been a week already @User @Vapi

Sorry it's taking longer than usual. Our team is looking into it and will get back to you with an update soon.

Hello? It's been 2 weeks and the issue hasn't even been investigated yet? Guys, common, fix your customer support. This issue is related to CORE functionality of your system. How come you don't care? @User @User @Shubham Bajaj