Collecting emails in phone calls
# support
m
What's the most effective way to prompt the AI to ask for the user's email in a voice call while keeping the conversation natural? Would love to know what worked for you guys, thanks.
v
A natural and effective way to prompt for an email during a voice call is to use a friendly, context-aware question. For example:
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text
"To make sure I can send you the details, could you please share the best email address for you?"
This approach is polite, clear, and keeps the conversation flowing naturally, as recommended in the [prompting guide](https://docs.vapi.ai/prompting-guide). Test and iterate on the phrasing to best fit your use case. Source: - [Voice AI Prompting Guide](https://docs.vapi.ai/prompting-guide)
o
You can just ask the user in a friendly manner to send them some information to their email
Use case can be in an appointment booking call
v
Message marked as helpful by @ManjarulCh_! 🎉
c
Let us know if you have questions or need additional support
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