Hi Vapi team. We have the HIPAA toggle enabled on a specific agent, and we see the only transcription providers available are OpenAI and Azure. We're assuming this is because Vapi doesn't have a BAA with the other providers. We do have our own BAA with Google, and would like to use their transcription with HIPAA enabled. Would this be possible to implement?

Yes, you can implement your own HIPAA-compliant transcription by setting up a custom transcriber endpoint that uses Google as the backend. Here’s a quick example of how to configure your assistant to use a custom transcriber:

json
"assistant": {
  "transcriber": {
    "provider": "custom-transcriber",
    "server": {
      "url": "wss://your-server.com/api/custom-transcriber",
      "credentialId": "your_credential_id"
    }
  }
}

You are responsible for ensuring HIPAA compliance and that PHI is not stored on Vapi’s platform when using your own BAA and provider. [See full custom transcriber guide](https://docs.vapi.ai/customization/custom-transcriber) Sources: - [Vapi Custom Transcriber Documentation](https://docs.vapi.ai/customization/custom-transcriber) - [Vapi HIPAA Compliance Documentation](https://docs.vapi.ai/security-and-privacy/hipaa)

You can use the API to configure the google transcriber as a transcriber setting with HIPAA enabled on your assistant, but in order to be fully compliant you will also need to enable HIPAA for the entire org in the billing section.