401 error
# support
c
ElevenLabs integration keeps returning 401. Error I have Confirmed my API key is set correctly in environment variables. • Verified the key works for other endpoints (non-TTS). • Double-checked that the Authorization header is formatted correctly. Likely need tts on my account
v
Suggestion: A 401 error with ElevenLabs TTS is often due to your API subscription not including TTS access, even if your key works for other endpoints. Please visit the [ElevenLabs pricing page](https://elevenlabs.io/pricing) and ensure your account has an active API plan that includes TTS. Once upgraded, retry your integration—this usually resolves the 401 error for TTS requests. Source: - [ElevenLabs Custom Voice Integration Guide](https://docs.vapi.ai/customization/custom-voices/elevenlabs)
c
So I just upgraded my eleven labs to creator. When I try to connect to vapi putting in my api key it still doesn’t work still shows up with a 401 error
c
Can you please verify your API key by using their API documentation
try it
page?
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