Not able to log in after ID verification
# support
s
I received an alert that my account may had been compromised yesterday at 6am. I stepped through the identity verification process 3 times and I continue to am stuck for the last 24 hours https://cdn.discordapp.com/attachments/1420370873650643046/1420370874195771464/IMG_2766.jpg?ex=68d526f5&is=68d3d575&hm=0017c0578fd734a0629ac70889e44983faa13a3b1429ca7dca85ffa536ef3f68&
p
I can help your to solve the issue if you don't mind I'd like to ask, is this a paid task or free?
s
free
c
Hi, can you send your account email address?
s
sam.gonzalez@propelpx.com
m
@samthebruinman have you been able to log back in? I’m experiencing the same issue.
s
I have not
c
Hi, you can login now.
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