URGENT: VAPI unable to hit my server url endpoint....
# support
p
call ID: 38613775-add5-452c-8a42-01a1068a8db0 Timestamp: happens everytime I make calls. Response to expect: Hit my serverUrl where I have all the tool calls. Response received (on call): "Your server rejected assistance-webhook. Error: Aborted" Response received (on logs): I can see it can fetch the agent config which has the correct url mappings. PS: The endpoint are hosted in my azure instance with valid certificate. I validated it using SSL Labs. Help me please
v
I’ve worked with similar webhook errors before, usually it comes down to how the server is handling the assistance-webhook request rather than the SSL setup itself. Since your certificate checks out, I can help review the endpoint handling, headers, and payload parsing to make sure the webhook isn’t being aborted mid-call. Do you know if your server logs are capturing the incoming POST request from VAPI at the time of the call? @Praddoom
p
Yes they are. I could see the logs when payload type: "assistant-request" and then I fetch my agent configurations from my database.
and then I am return the agent configuration which has the endpoint where my tools are defined. but nothing happens after this. Would be glad if you can help. @User
@Vercel
v
I get it , your server is receiving the webhook, returning the config, but the tool calls aren’t firing after that. I’ve fixed this type of issue before by checking how the config response is structured and how the tool endpoints are set up. I can help you sort this out directly, let’s continue the conversation privately. @Praddoom
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