I have multiple Saas companies leveraging Vapi, and we have been locked out with no help from Vapi for multiple days. This is entirely avoidable and sheer incompetence. From the looks of it, tons of other customers are having the same issue. It is not that hard Vapi, revert the KYC update, fix the issue, and the SLOWLY reroll the KYC feature back out. In the meantime, can I pretty please have someone, anyone, help with getting me access to my Vapi Account which I am unfortunately relying on for my livelihood at the moment.

To resolve your account lockout, email Vapi support directly at [support@vapi.ai](support@vapi.ai) with the following details:

Subject: URGENT: KYC Lockout – Need Immediate Account Access

Email: [your login email]
Organization ID: [your org ID, if available]
Description: Locked out due to KYC update, urgent business impact.
Screenshots: [attach any error messages]

This will help the support team prioritize and resolve your issue faster. (Reference: Vapi documentation on account-related issues) Sources: - [Vapi Support](https://docs.vapi.ai/support) - [Vapi Issue Reporting](https://docs.vapi.ai/issue-reporting)

Hi, can you send your account email address?