Assistant stops responding mid in conversation and it happens ofte. I use Deepgram Nova 2 , Call ID f598a974-c6b1-42ff-b239-8400242031a3

Thank you for sharing your Call ID and setup details. To help diagnose why the assistant stops responding mid-call with Deepgram Nova 2, could you let me know if you see any error messages or specific patterns (like silence, disconnect, or a certain phrase) when the issue occurs? Sources: - [Debugging voice agents](https://docs.vapi.ai/debugging) - [Issue reporting guidelines](https://docs.vapi.ai/issue-reporting)

no, I doints ee any error messages...it is just stops and if I try to talk to it it no transcriber kmessages shown so I would think it is smth with transcriber ...or might be smth else

Hi ivrig, If you're encountering issues where the assistant stops responding or calls end due to silence, it might be helpful to investigate the following potential causes and solutions: 1. Silence Timeout: Check if the calls are ending due to a "silence-timed-out" reason, indicating prolonged inactivity. You can adjust the behavior of the assistant in such scenarios to prevent unintended terminations. 2. Assistant Configuration: Make sure that the assistant's configurations are set correctly, particularly around conversation flow and handling silent periods. Using the [Silent Transfers](https://docs.vapi.ai/squads/silent-transfers) technique can assist in managing smooth transitions and minimize interruptions. 3. Call Logs: Review the call logs for specific endedReason codes under the “Ended Reason” section in your call logs to identify if the issue is related to configuration errors or technical faults ([Call Ended Reasons](https://docs.vapi.ai/calls/call-ended-reason)). 4. Pipeline Errors: It may be beneficial to review any reported pipeline errors, which might indicate issues with function execution, LLM responses, or external service integrations. Taking these steps should help you diagnose and address the root cause of the interruptions. You may want to collect detailed call IDs and timestamps if the issue persists for deeper analysis. If this doesn’t resolve the issue, please let us know and we’ll be happy to step in and assist further.