Zoho tool call not working
# support
m
Hi i am trying to use api request tool to access zoho crm and zoho desk - see chat c2105990-1cab-4f41-898a-8502b35463ae It calls zoho_auth first but does not seem to pass all the headers in the request. where can i exactly see how it forms the request - is there logs on the request and response i can look at somewhere?
c
Hi there, Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST). We’ll get back to you as soon as possible during our normal business hours. If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly. Warm regards, Vapi Customer Support Team
v
To see exactly how your API request to Zoho is formed (including headers and payloads), go to
Observe > API Logs
in your Vapi dashboard. This section lets you monitor all API requests and responses, so you can verify if the correct headers are being sent. Tip: Reviewing these logs will help you debug integration issues quickly. Navigate to your dashboard and check the API Logs for your recent Zoho tool calls. [More info in the Vapi documentation](https://docs.vapi.ai/debugging#check-logs) Source: - [Debugging voice agents](https://docs.vapi.ai/debugging)
m
Right now vapi apiRequest tool is serializing the request body schema to JSON , how to make vapi tool send form-encoded request not json ?
c
We are reviewing the details of your request and will reach out to you when we have an update or if we need additional information.