can't access different organization
# support
r
We cannot access Org ID d69c4efb-27f8-456a-97e7-8fbc8c0438ca. The person that was admin is no longer working with us... @Vapi @Vapi Support Bot
v
Thanks for reaching out! To help you regain access to Org ID
d69c4efb-27f8-456a-97e7-8fbc8c0438ca
, could you please confirm if there are any other users in your organization who still have admin or elevated permissions, or are you completely locked out? Source: - [Vapi Issue Reporting Guide](https://docs.vapi.ai/issue-reporting)
r
Locked out
@Zack @Matt
c
It looks like there are 4 other invited users in the org. Could you please provide an email address or userId of one of the users in that org?
m
olivia@thinkbullish.com
c
We apologize for the delay in responses lately. We are in process of making some changes to our workflow in how we handle support requests. The good news is that we are starting to get back on track of having a 48 hour response time and we would like to start cleaning up anything old. With that being said, just wanted to check in with you to see if you have made any progress or changes to your project since support has last reached out.
2 Views