@kyle @Shubham Bajaj Having issues with outbound calling for several days and received fraud alert via email. I have been trying to call outbound via Vapi and still not working It said the call was qued however did not receive any outbound call using the Vapi phone Number page CallID 01999c5f-787e-766e-b43a-325d62e26160 CallID: 01999fa8-05f5-700d-9d42-557981f0b19c (Just tried today) PhoneID: 8f4f626d-cab8-4fc3-ab0a-2dd2eec19a16

Suggestion: To help diagnose why your outbound calls are stuck in "queued" status, try initiating a test outbound call using the Vapi API to verify your configuration. Here’s a sample API call you can use (replace the placeholders with your actual IDs):

json
POST https://api.vapi.ai/call/phone
{
  "assistantId": "YOUR_ASSISTANT_ID",
  "customer": { "number": "+11231231234" },
  "phoneNumberId": "8f4f626d-cab8-4fc3-ab0a-2dd2eec19a16"
}

If the test call also fails, review any recent changes to your SIP trunk or webhook settings, as misconfigurations are a common cause of this issue. For more details, see the [Vapi SIP trunk documentation](https://docs.vapi.ai/advanced/sip/sip-trunk#outbound-call-test). Sources: - [Vapi outbound call not triggering (Discord)](https://discord.com/channels/1211482211119796234/1341449578100031488) - [Vapi SIP trunk documentation](https://docs.vapi.ai/advanced/sip/sip-trunk#outbound-call-test)

Hi! I understand this outbound calling issue and the fraud alert can be disruptive. I can help investigate why your calls aren’t connecting and review the CallIDs and PhoneID you shared to pinpoint the problem. Also, could you tell me how you found this Discord server, are you coming from another platform or was it recommended? @Noid

CallID: 01999fa8-05f5-700d-9d42-557981f0b19c (Just tried today) PhoneID: 8f4f626d-cab8-4fc3-ab0a-2dd2eec19a16 Thanks

Also, could you tell me how you found this Discord server, are you coming from another platform or was it recommended? @Noid

Just happen to fall upon it. Learning a new skill

Hey! To help track down this issue, could you share: \- When exactly this happened (the timestamp) \- What response you expected to get \- What response you actually got instead This would really help us figure out what went wrong!